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4 Oct 2024
  • Website Development

Why Generative AI Fails When You Need 100% Accurate Results

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By Tyrone Showers
Co-Founder Taliferro

Taliferro's Take on Precision and Generative AI: When the Answer Needs to be Right

Generative AI is everywhere right now. From answering complex questions to generating creative content, it feels like there's no limit to what AI can do. But, at Taliferro, we like to pause and ask one important question: When does AI need to be precise? When does the answer need to be more like a mathematical fact—something that doesn't vary—and less like a creative or subjective response?

Precision, as we see it, means delivering results that are 100% factual, provable, and reliable. It's like asking a calculator, "What's 3 times 3?" The answer is always 9. You wouldn't expect anything different because it's a fixed truth. When you're dealing with questions that require this kind of certainty, you have to be careful about using Generative AI. Why? Because Generative AI isn't always about precision; it's about pattern recognition, language modeling, and probability.

Generative AI: Impressive, But Not Always Right

Before we dig deeper into precision, let's break down what Generative AI is. When you use a tool like ChatGPT, for example, the AI generates responses by analyzing vast amounts of data. It recognizes patterns in the way words are used, and it builds sentences or answers based on those patterns. It's not thinking in the way a human does. It's making highly educated guesses.

For creative tasks, this is amazing. Want to generate a marketing slogan, write a song, or come up with an article topic? GenAI can do that. But when you ask it to be precise—to give you a fact that's provable and unchanging—that's where you might run into problems.

Generative AI can generate an answer that looks factual, but it might not always be correct or verifiable. It's trained on broad data and isn't always anchored to fixed truths. In some cases, it might give you information that looks reliable on the surface but is actually wrong or distorted. And that's a risk when you need precision.

Precision: It's About Facts That Don't Change

At Taliferro, precision is simple: It's about facts. When you ask a question that requires a fact-based answer, you're looking for a result that doesn't vary, no matter how many times you ask or who you ask. Think about it like this: You want a fact as solid as "The Earth revolves around the sun" or "Water freezes at 0°C." These are truths backed by science, and they don't change based on context.

When you need precision, the answer has to be grounded in something that can be proven—like a calculation or a scientific law. It can't be speculative or generated based on probabilities. That's why we at Taliferro believe that when your work demands this level of precision, you should steer clear of Generative AI.

Why Taliferro Stays Away from GenAI in Precision-Required Tasks

We're all for using AI where it makes sense. It can streamline workflows, help with creative processes, and even provide some insights based on data. But the moment you need precise, consistent results—like in legal documents, scientific research, or financial reporting—Generative AI might not be the right tool.

Generative AI can give different answers to the same question based on how the query is phrased or even how much training data it has. That's a dealbreaker when you're dealing with tasks that demand a fixed outcome.

Imagine a scenario where a financial report requires exact calculations to determine quarterly growth. If you're using a Generative AI to pull those numbers, it might offer slightly different figures depending on how it interprets the request. That's not acceptable when you're presenting to stakeholders or filing taxes. Precision is non-negotiable here, and that's why we argue that Generative AI should be kept out of the equation.

Real-World Examples of Precision vs. Generative AI

Let's take a real-world example from the legal field. If a lawyer needs to reference a specific law or statute, they need exact language. There's no room for interpretation or variation. That's precision in action. Now imagine using Generative AI to draft a legal brief. The AI might generate language that sounds right, but if the exact legal statute isn't cited correctly, it could lead to serious problems.

On the other hand, if you were using the same AI to draft a marketing campaign or come up with brand messaging, there's more flexibility. There's no single "right" answer in marketing, so Generative AI has room to be creative without needing to be precise.

Know When to Use the Right Tool

At Taliferro, we're not saying Generative AI has no place. In fact, we're all about leveraging AI to increase efficiency and open up new possibilities. But we're also very clear about one thing: When precision is required—when the answer needs to be based on fact and can't change—Generative AI is not the right tool for the job.

If you need facts, provable data, or results that never vary, you need to stick to systems and processes designed for precision. That's why, at Taliferro, we push for clear guidelines around when and where to use AI. We want to make sure our clients understand the strengths and limitations of the technology so they can make the best decisions for their businesses.

Conclusion: Taliferro's Precision Stance in a World of AI

It's easy to get swept up in the excitement around Generative AI. But at Taliferro, we know that precision still matters. Whether you're working with hard data, legal documentation, or financial reporting, there are times when you need answers that are rooted in fact and don't change. That's where Generative AI falls short, and why we advocate for using the right tool for the job.

I/We believe in using technology to empower businesses. But we also believe in clarity, precision, and getting the facts right. And when those things are on the line, Generative AI isn't always the answer.

Tyrone Showers